Effective Date: May 2026

At NetCreater Digital & Print, we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and protect any personal information you provide when using our website or services.

By using our website, you agree to the collection and use of information in accordance with this policy.

1. Who We Are

NetCreater Digital & Print provides website design, branding, graphic design, printing, hosting, WordPress support, social media management, and digital marketing services.

If you have any questions regarding this Privacy Policy, you can contact us using the details below:

NetCreater Digital & Print
Building 4, ARC Uxbridge
Sanderson Road
Uxbridge
UB8 1DH

📞 01895 541 108
📧 hello@netcreater.co.uk

2. Information We Collect

We may collect and process the following information:

• Name and company name
• Contact information including email address and telephone number
• Billing and invoicing information
• Website enquiry information
• Technical information such as IP address, browser type, and device information
• Information provided through contact forms, emails, or phone calls
• Marketing preferences

3. How We Use Your Information

We use your information to:

• Respond to enquiries and provide quotations
• Deliver our products and services
• Process invoices and payments
• Provide customer support
• Improve our website and services
• Send service-related communications
• Send marketing communications where consent has been provided
• Maintain website security and performance

4. Legal Basis for Processing

We process personal data under the following lawful bases:

• Consent
• Performance of a contract
• Compliance with legal obligations
• Legitimate business interests

5. Data Sharing

We do not sell or rent your personal information to third parties.

We may share information with trusted third-party providers where necessary to operate our business and deliver services, including:

• Website hosting providers
• Payment processors
• Email and marketing platforms
• IT support providers
• Professional advisers and legal authorities where required by law

All third parties are expected to respect the security of your personal data and process it in accordance with applicable data protection laws.

6. Data Security

We take appropriate technical and organisational measures to protect your personal information against unauthorised access, loss, misuse, or disclosure.

While we strive to protect your data, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

7. Cookies

Our website may use cookies to improve user experience, analyse website traffic, and enhance functionality.

Cookies are small files stored on your device that help us understand how visitors use our website.

You can choose to disable cookies through your browser settings.

8. Retention of Data

We retain personal information only for as long as necessary to fulfil the purposes for which it was collected, including legal, accounting, or reporting requirements.

9. Your Rights

Under UK data protection law, you have the right to:

• Access your personal data
• Request correction of inaccurate data
• Request deletion of your data
• Object to processing
• Request restriction of processing
• Withdraw consent at any time
• Request transfer of your personal data

To exercise any of these rights, please contact us using the details above.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of external websites.

We encourage users to read the privacy policies of any third-party websites they visit.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any updates will be posted on this page with the revised effective date.

12. Contact Us

If you have any questions regarding this Privacy Policy or how your data is handled, please contact:

📞 01895 541 108
📧 hello@netcreater.co.uk